Future Feathers LLP (“we”, “us”, “our”) is committed to providing high-quality software products and services. We offer various subscription-based and one-time payment products, and this policy outlines our rules regarding refunds and cancellations for payments made through futurefeathers.com.
1. Subscription-Based Services
Our subscription-based software services are non-refundable. Once a subscription fee is paid, you will have access to the service for the entire billing period (e.g., a month or a year). You can cancel your subscription at any time to prevent future charges, but we do not offer refunds or credits for any unused portion of your subscription period. The service will remain active until the end of the current billing cycle.
Trial Period: We may offer a trial period for our services. We strongly encourage you to use this period to evaluate the software before committing to a paid subscription. Refunds will not be granted based on a change of mind after the trial period has ended and a payment has been made.
2. Chargebacks and Payment Disputes
Any attempt to initiate a chargeback or payment dispute for a valid transaction will be considered a breach of this policy and our Terms and Conditions. We reserve the right to suspend or terminate your access to our services in such cases. We encourage you to contact our support team at winners@futurefeathers.com to resolve any payment-related issues before initiating a dispute with your bank or payment provider.
3. How to Cancel Your Subscription
You can cancel your subscription at any time by logging into your account on the respective platform and following the cancellation instructions. Alternatively, you can email us at winners@futurefeathers.com with your account details to request a cancellation. The cancellation will be effective at the end of your current billing cycle.